Privacy policy.

Privacy Policy: Glimpse

Privacy Policy: Glimpse Last Updated: 9/8/2026

Glimpse ("we," "us," "our") operates the Glimpse mobile app and related website (the "Service"). This Privacy Policy explains how we collect, use, and share information when you use the Service. By using Glimpse, you agree to this Policy.

1) Information We Collect

  • Account Information: Name, email, and sign-in details (including Sign in with Apple). Profile photos are optional.

  • Photos and Face Data: With your permission, the app analyzes your photo library and uploads small photo copies and face-reference information to find your best photos. Selected source photos, including full-resolution photos where needed, are uploaded to create your try-on videos. If you choose photos manually, the photos you select are uploaded.

  • Generated Content: AI try-on videos and images of you created by the Service.

  • Device, Analytics & Diagnostics: Basic device info (e.g., OS, app version), usage analytics, and diagnostics/crash logs. We use Firebase Analytics (analytics) and Firebase Crashlytics (diagnostics/crash reporting).

  • App Privacy Data Categories: Contact Info (name, email); Identifiers (user ID, device ID); User Content (photos, generated videos); Usage Data (app interaction); Diagnostics (crash). Not used for tracking or advertising.

  • We do not collect: precise location, contact list, or payment data.

  • Cookies: We do not collect cookies in the app. Our website may use basic cookies for functionality.

2) Photos and AI

  • Glimpse uses your selfie and photos to create personalized AI try-on videos. We use trusted third-party AI services — one for photo evaluation and image processing, one for video generation — which receive only the images and related inputs needed for their part of the process. Glimpse also uses cloud infrastructure to store and process your account, photos, and videos. This processing is not limited to your device. AI results may be inaccurate and are not a guarantee of garment fit.

  • Your generated looks and member profile are visible to other members in your Scenes. Your source-photo library is not a public photo feed. Authorized Glimpse operators can access source photos and generated content to run the service, address problems, and fulfill deletion requests.

3) How we use information

  • Provide, maintain, and improve the Service

  • Create and display your AI try-on looks within your Scenes

  • Communicate with you about the Service (e.g., updates, support)

  • Enforce Terms, protect safety, prevent abuse and fraud

  • Analyze usage to improve performance and reliability

4) Sharing of Information We share information with:

  • Service providers (AI photo evaluation, AI video generation, hosting, analytics, crash reporting) under confidentiality obligations

  • Other members in your Scenes, for your generated looks and member profile

  • Legal/Protection reasons, when required by law or to protect rights and safety

  • Business transfers, if we undergo a merger, acquisition, or similar event

We do not sell personal information and do not track you across other companies' apps or websites for advertising.

5) Your Choices & Rights

  • Permissions: Photo and camera access are optional and requested in-app; you can change them anytime in iOS Settings.

  • Report/Block: Long-press another member's look to report it or block that member. Reports are reviewed within 24 hours.

  • Account Deletion (In-App): Open your profile, tap the ellipsis next to your name, then Settings → Delete Account. We sign you out and hide your content once the request is accepted, and complete removal of your account, personal photos, and Glimpse content within 7 days. We email you when complete.

  • Data Requests: Email contact@helloglimpse.com to request access or deletion of your personal information.

6) Data Retention

  • Temporary scan photos and face-matching data are scheduled for removal after photo selection, normally within 24 hours of confirmation; abandoned scans are removed after seven days. Selected source photos and generated videos remain while needed to provide your account. After account deletion, we complete removal within 7 days. Some data may persist briefly in backups and caches; provider-side processing records may have separate retention rules; minimal records may be kept as required by law, security, or abuse prevention.

7) Security

  • We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.8) Changes to this Policy

  • We may update this Policy from time to time. The “Last Updated” date reflects the latest version. Your continued use means you accept the updated Policy.

8) Eligibility

  • Glimpse is for adults 18 and older. We do not knowingly offer accounts to minors. If we learn we have collected data from anyone under 18, we will delete it. Contact us if you believe a minor has provided personal information.

9) Changes to this Policy

  • We may update this Policy from time to time. The "Last Updated" date reflects the latest version. Your continued use means you accept the updated Policy.

10) Contact